Bulk food delivery, individually packed.
Everything leaves our kitchen sealed one piece per pack. What changes between orders is the product, the cold chain and your date.
One packing format, two very different products
We do not offer a choice of packing formats, and we would rather say so plainly than invent options. Every piece is individually packed and sealed, one per pack. Nothing arrives loose in a tray for your team to portion.
What you are actually choosing is the product, and that decision is bigger than any packing choice would have been. One of ours needs a cold chain and one does not, and that single fact decides whether an order works at your venue.
Standard
Individually packed in our own packaging.
Branded
Your packaging on a private label run, with lead time.
Not offered
Loose, bulk or tray packing for portioning on site.
Which product your delivery should be
This is the decision that matters, and getting it wrong is what causes problems on the day rather than on the invoice.
Kunafa Pistachio Chocolate Bar, chilled
A bar of roughly 250 g, individually packed in foil, stored and delivered chilled. It is a gift rather than a per-head item: one bar per recipient, opened by them or cut and shared. Suits door gifts, hampers, client gifts and a welcome amenity for an arriving guest. Kunafa Pistachio Chocolate Bar
The Dubai Chewy, ambient
Smaller, easier to eat in one go, and it needs no chilling. This is the product for feeding a room: office headcounts, kenduri guests, event attendees and anything where a piece goes to each person. The Dubai Chewy
Your own packaging
Either product can be packed into packaging carrying your name on a private label run. It needs the longest lead time, because nothing can be packed until your packaging physically exists. Private label and OEM
Both on one delivery
Common at events where guests are fed during the function and given something on the way out. One quote, one production slot, one arrival, rather than two suppliers to chase.
The cold chain is the real constraint
Kunafa Pistachio Chocolate Bar is a chilled product. That means somebody has to receive it into cold storage, and it has to come back out about an hour before service so the pistachio filling opens up rather than tasting flat and stiff. If your venue has no cold room, or nobody available to manage that hour, the bar is the wrong specification no matter how good it is.
The Dubai Chewy removes that problem entirely. It needs no chilling, which is why it is the workable choice for outdoor functions, compounds, marquees, long open houses and offices without a large fridge. Tell us the venue and we will tell you which one your delivery should be, before you order rather than after.
How delivery works
Four things that decide whether a bulk food delivery arrives usefully rather than merely on the correct day.
We schedule to service time
Give us the time it has to be on the floor, not just the date. For the chilled bar we also work backwards from the hour it needs out of cold storage.
Venue access changes the plan
Loading bays, service lifts, timed access windows and security check-in all add time. Tell us with the address, because it changes when we leave rather than when we arrive.
Split deliveries
One order reaching two venues or two dates is arranged at the quote stage. Asked for after confirmation, it is often not possible, because the run and the route were built around one drop.
Someone has to receive it
Please have a person available in the window to check quantity and condition, and to put a chilled order away. A second attempt is not always possible the same day. Delivery and refund policy
How it arrives
Sealed packs, our packaging and branded packaging, as they actually arrive. If you need to see a specific configuration before you commit, ask and we will send it.
After we leave
Storage conditions and shelf life are stated for your batch, because they differ between the two products. The chilled bar has to stay in cold storage until roughly an hour before service. The chewy does not, which is what makes it the safer choice when nobody can guarantee a fridge at the venue.
If you plan to repack, re-portion or add your own labelling after delivery, say so at the quote stage. Sometimes it is fine. Sometimes it undoes the reason a product was sealed the way it was, and we would rather explain that in advance than see it in an event photograph. How the kitchen works
Tell us the venue and the headcount
Indoor or outdoor, cold storage available or not, a gift for each person or something to feed a room. With that we can recommend the product instead of quoting you the one you guessed.